{
  "count": 8,
  "faqs": [
    {
      "question": "Do you deliver across New Zealand?",
      "answer": "Yes. We ship to every New Zealand address with a tracked courier. Delivery is free on orders of $100 or more, with a flat $15 charge under $100. You will get a tracking link by email as soon as your order leaves us.",
      "source": "general",
      "url": "https://www.vintagetypewriter.co.nz/contact/"
    },
    {
      "question": "How long does delivery take?",
      "answer": "Most New Zealand orders arrive within 2 to 5 working days. Rural addresses can take a little longer. You will see live tracking once your parcel is on its way.",
      "source": "general",
      "url": "https://www.vintagetypewriter.co.nz/contact/"
    },
    {
      "question": "What payment methods can I use?",
      "answer": "You can pay by card through Stripe or with your PayPal account. Both are processed securely and we never see or store your card details.",
      "source": "general",
      "url": "https://www.vintagetypewriter.co.nz/contact/"
    },
    {
      "question": "Are your typewriters new or vintage?",
      "answer": "We carry a mix. Some are brand-new manual typewriters made in a classic style, and others are genuine vintage or refurbished machines. Each product page tells you which it is, so you know exactly what you are buying.",
      "source": "general",
      "url": "https://www.vintagetypewriter.co.nz/contact/"
    },
    {
      "question": "Do the typewriters come ready to use?",
      "answer": "Yes. Every machine arrives fitted with a working ribbon and ready to type out of the box. The product page lists the ribbon type so you can order spares when you need them.",
      "source": "general",
      "url": "https://www.vintagetypewriter.co.nz/contact/"
    },
    {
      "question": "Can I get spare ribbons and parts?",
      "answer": "Most of our machines use common ribbon sizes that are easy to find. The specs on each product page list the exact ribbon, and we are happy to point you to a supplier if you are not sure.",
      "source": "general",
      "url": "https://www.vintagetypewriter.co.nz/contact/"
    },
    {
      "question": "Can I return a typewriter if it is not right for me?",
      "answer": "If a machine is not right for you, contact us and we will help with a return or exchange. Please keep it in clean, resaleable condition with its packaging. See our Refunds and Returns page for the full details.",
      "source": "general",
      "url": "https://www.vintagetypewriter.co.nz/contact/"
    },
    {
      "question": "What if my typewriter arrives faulty?",
      "answer": "Your purchase is covered by the Consumer Guarantees Act. If a machine arrives faulty or develops a fault, get in touch and we will arrange a repair, replacement, or refund.",
      "source": "general",
      "url": "https://www.vintagetypewriter.co.nz/contact/"
    }
  ]
}